Terms of Service

Duisburg, Germany, February 10th, 2017

This service ("the Service") is provided by woopla GmbH, a company incorporated under the laws of Germany with a registered address at Bismarckstr. 142a, D-47057 Duisburg, Germany ("woopla", "us", "our" or "we").

Important notice:

If you do not agree to these Terms of Service, we will not provide the Service to you and you must stop using the Service now.

The individual who accepts these Terms, must be of a legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Service and gotten your parent or guardian to agree to these Terms on your behalf).

Our Service is meant for personal and non-commercial use. If you are acting on behalf of a commercial organization then please stop using our Service now. Please contact us directly for a business account or other business solutions.

These Terms are void where prohibited by law, and the right to access and use the Service is revoked in such jurisdictions.

User Account

In order to use our Service, you are required to create an account ("the Account") on our site.

In order to create a fully working Account, you are required to leave at least the following data: your correct E-Mail address, a password to access the Account on our site and a landline phone number that belongs to you or a mobile phone number that belongs to you. We have the right to change your password at any time in our sole discretion and without notice. This might happen when we recognize fraudulent activities related your account.

You are fully responsible towards woopla for all (including any fraudulent) use of the Service which is or can be connected to your Account.

You agree that your user account will be deleted 12 months after the last activity on your Account. Credit balances that are not used within the said 12 months period will be lost.

The Service

The Service provided by us enable registered users with a valid account to receive phone calls depending on a certain functionality ("Applets") designed and created by you or any other user on a platform provided by IFTTT Inc. ("IFTTT").

Our Service also enable registered users with a valid account to trigger events on the IFTTT platform by calling phone numbers provided by us.

In order to use our Service, an account on the IFTTT platform is mandatory.

We reserve the right to close down our Service at any time. All user related data will then be deleted.


The Service provides different functions ("Triggers", "Actions") which allow to initiate phone calls or to initiate external actions provided by 3rd party providers.

You agree that you have read and fully understood the documentation of our functions at https://woop.la/ifttt/triggers/ and https://woop.la/ifttt/actions/.

You agree that your phone number is used as the Caller ID when calling 3rd party phone numbers through our Actions.

You agree that you are allowed to call the phone numbers configured by yourself in our Actions. Owners of these phone numbers have given you an explicit approval and allowance to initiate calls to their phone numbers through our Service.

You agree not to initiate calls to phone numbers for which you do not have the legal allowance to call.


You may not use the Service:

(i) in a commercial manner

(ii) to call phone numbers or get called on phone numbers that generate a revenue share

(iii) in any manner or for any purpose that violates any law or regulation, any right of any person, including but not limited to intellectual property rights, contract rights, rights of privacy, or rights of personality, or in any manner inconsistent with these Terms or with any terms or conditions or obligations relating to any third party website, app, API or the like

(iv) in connection with life support systems, or other mission critical applications where human life or property may be at stake. You understand that the Service is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which we are not responsible


Using the Service is not free of charge. To provide a unified currency to all users all over the world, we charge in a virtual currency ("Coins").

In order to purchase Coins, you shall pay woopla the price as stated in your personal account area ("Dashboard"). Payments are made manually by you and are non-recurring.

All payments are processed via third party payment processors ("Payment Processor"). You agree to provide complete and accurate payment information and further agree that the processing of payment transactions are subject to the terms, conditions and policies, including privacy policies, of the Payment Processor and your credit card issuer.

Rates and VAT

Initiating calls through our Service as well as using our Service's trigger functionality, is charged a rate stated in Coins per minute ("CPM") or Coins per call ("CPC") or Coins per trigger ("CPT") or simply Coins. The rate can be adjusted at any time. Rates are shown in your personal account area ("Dashboard").

woopla reserves the right to change the rates at any time without notice. If you do not wish to accept such adjustment of rates, do not use the Service. No refunds are available. You agree that by continuing to use the Service, following the adjustments of the rates, you accept such adjustments.

Unless stated otherwise, all charges for buying Coins shall be stated in US dollars (USD) or Euro (EUR) and shall be exclusive of value added taxes (VAT) or any other applicable taxes or fees. You shall be responsible for paying any and all VAT or any other taxes or fees applicable to the Service.

If you are acting from a country in the European Union, your local value added tax will be added to the charge.

Minute rounding

The measurement of call duration is based on one-minute increments, meaning that the duration of a call is rounded up to the next full minute.


When you log in to your Dashboard you will find information, such as payments made, calls received and your current balance. However we only provide a snapshot of recent payments and actions like calls made or triggers fired. In addition woopla may send you an E-Mail invoice receipt upon payment. Please note that this E-Mail is the only statement that woopla will provide to you. It is your responsibility to print and/or save copies and to retain copies for your records.

Expiration of credits

A credit balance for the Service on your Account expires 12 months after your last activity on the Service. Credit balances that are not used within the said 12 months period will be lost.


In no event shall woopla or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on woopla's website, even if woopla or a woopla authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on woopla's website could include technical, typographical, or photographic errors. woopla does not warrant that any of the materials on its website are accurate, complete or current. woopla may make changes to the materials contained on its website at any time without notice. However woopla does not make any commitment to update the materials.


woopla has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by woopla of the site. Use of any such linked website is at the user's own risk.


woopla may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of Germany and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.